Primary contact
Email is the best way to reach us
For most questions, contact us directly at [email protected]. We read every message and reply with clear next steps for product setup, pricing, plugin issues, and API support.
Contact Remapdb
How can we help?
Have a question about your account, tuning widget, WordPress plugin, vehicle tuning API, pricing, or setup? Send us a message and we will point you in the right direction.
Primary contact: [email protected]
Contact options
Choose the path that fits your question
Pick the option below and include the right context so we can respond faster.
Product support
Need help with your account, widget setup, quote settings, branding, plugin connection, or API access?
Best for setup questions, technical issues, account problems, and product guidance.
Email supportSales and pricing
Want help choosing the right plan, understanding API fit, or evaluating features for your business model?
Best for plan selection, paid features, API access, dealer networks, or larger setups.
Ask about pricingWordPress plugin help
Using the Remapdb WordPress plugin and something is not working as expected?
Best for plugin connection, shortcode setup, widget preview, cache issues, and logs.
Get plugin helpAPI questions
Building with the API and need help with access, endpoint flow, or implementation direction?
Best for API access, credentials, endpoints, integration planning, and request troubleshooting.
Ask about API accessHelp Center
Want a quick answer before contacting us? Start with the documentation hub.
Best for installation guides, setup steps, feature explanations, and troubleshooting.
Visit help centerService status
If something appears unavailable, confirm known incidents before opening a support thread.
Best for platform availability, widget availability, API status, and incident visibility.
Check statusWhat to include
Send details that help us help you faster
When contacting support, include as much relevant context as you can. Do not send passwords, private API keys, or sensitive customer data.
For widget or website issues
- Your account email
- Your website URL
- The page where the widget is installed
- What you expected to happen
- What happened instead
- Screenshot or screen recording when useful
For WordPress plugin issues
- WordPress site URL
- Plugin version
- Connection state
- Page where [remapdb] is used
- Debug log if available
- Any error message you see
For API questions
- Your use case
- The endpoint or flow you are working with
- Example request or response
- What you are trying to build
- Any error message or unexpected result
Related resources
Useful pages before or after contacting support
Use these links for setup guidance, feature fit, and implementation planning.
Widget setup
Review tuning widget capabilities and website integration paths.
Explore widgetWordPress plugin setup
Check plugin installation flow, shortcode usage, and support context.
View WordPress pluginAPI planning
Review API scope for custom integrations, platform teams, and advanced workflows.
Explore APISupport model
See how support and help resources are structured across product and documentation.
View supportPlan comparison
Compare plan options before you ask about pricing, API access, or scale requirements.
See pricingStart free
Start with a free account and contact us during setup if you need guidance.
Start freeFAQ
Quick answers before you message us
What is the best way to contact Remapdb?
Email [email protected]. It is the best contact method for product, support, pricing, account, and setup questions.
Can I contact you before creating an account?
Yes. You can email us with questions about Remapdb, plans, the widget, API access, and fit for your business.
Where should I go for setup instructions?
Start with the Help Center for widget installation, WordPress plugin setup, account configuration, and feature guidance.
Do you offer support for WordPress plugin setup?
Yes. Send your website URL, plugin version, connection state, and a short issue description.
Do you help with API questions?
Yes. We help with API access, setup guidance, docs questions, and implementation direction.
Should I check the status page before contacting support?
If something is unavailable or not loading as expected, yes. The status page can confirm known incidents.
Need help choosing the right next step?
Send us a message and we will help you move forward
Clear answers, practical guidance, and no unnecessary complexity.
Support for setup, pricing, WordPress plugin, API, and account questions.